1. Information We Collect
When you visit our website, fill a form, or contact us, we may collect:
- Your full name
- Phone number
- Email address
- Business name and category
- City or location
- Form data submitted through our website
- Lead form information provided voluntarily
2. How We Use Your Information
- To respond to your enquiry or service request
- To send important communication regarding your service
- To deliver leads, reports and updates
- To improve our website and services
- For internal record keeping and customer support
3. Communication Purposes
We may contact you through phone, WhatsApp, SMS or email regarding your enquiry, service updates, billing, or relevant business information related to your account.
4. Service Delivery
Information provided is used strictly to deliver the services you have requested, including running campaigns, generating leads and sharing performance updates.
5. Data Protection & Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, alteration, disclosure or loss. Sensitive data is handled only by authorised team members.
6. Third-Party Services
To deliver our services, we may use trusted third-party platforms such as advertising networks (Google, Meta), CRM tools, analytics tools, payment processors and communication tools. These third parties have their own privacy policies and only receive the information needed to perform their function.
7. Cookies & Website Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to understand visitor behaviour, improve user experience and measure performance. You can control cookies through your browser settings.
8. Your Rights
- You may request access to the information we hold about you
- You may request correction of inaccurate information
- You may request deletion of your data, subject to legal requirements
- You may opt out of promotional communication at any time
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised "Last updated" date.
10. Contact Information
For any privacy-related questions, contact us at info@munafamedia.in or call +91 9570251204.